PRIVACY STATEMENT

We take your privacy seriously. This privacy statement explains how we collect, use, share, and process your personal information to provide you with a secure and personalized experience. By using our website and services, you agree to the practices described in this document.

Collection and Use of Personal Data

Personal data refers to information that can be used to directly or indirectly identify you. This includes both identifiable information, such as your name and contact details, and anonymized data linked to identifiable information.

Personal data does not include information that has been irreversibly anonymized or aggregated in such a way that it no longer enables us, whether on its own or in combination with other data, to identify you.

Types of Data We Collect

We collect the following categories of personal data:

  • Personal Information: Your name, email address, phone number, payment details, and any other information you provide when using our services.
  • Technical Information: Information about your device, IP address, browser type, operating system, and activity on our website, collected through cookies and similar technologies.
  • Preference Data: Details about your preferences, such as room choices or specific requests, used to enhance your experience.

Why We Use Your Data

We use the data we collect for the following purposes:

  • To manage and confirm bookings and payments.
  • To provide personalized recommendations and improve our services.
  • To inform you of updates, promotions, or important changes to your bookings.
  • To comply with legal requirements and resolve disputes if necessary.

Sharing and Protection of Data

We do not sell or rent your personal data to third parties. However, we may share your information under the following circumstances:

  • Service Providers: Trusted partners, such as payment processors and booking platforms, to facilitate transactions.
  • Legal Requirements: To comply with legal obligations or requests from law enforcement.
  • Analytics and Advertising: Aggregated or anonymized data shared with analytical or marketing partners.

How We Protect Your Data

We implement advanced security measures to safeguard your personal information, including:

  • Data encryption to secure sensitive information.
  • Regular security audits and updates to our systems.
  • Restricting access to data to authorized personnel only.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your data, subject to legal obligations.
  • Withdraw your consent for specific types of data processing.
  • Opt-out of receiving promotional communications.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide personalized content. Learn more about our use of cookies in our Cookie Policy.

Cross-Border Data Transfers

If you access kiwi-playhouse.com from a location outside our operational regions, your data may be transferred to areas with different privacy regulations. We take appropriate steps to ensure your information is handled securely and in compliance with applicable laws.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Statement. Once no longer needed, your data will be securely deleted or anonymized.

Policy Updates

We reserve the right to update this Privacy Statement periodically. Please review this page regularly to stay informed about how we manage your data.

Contact Us

If you have questions or concerns about this Privacy Statement or your personal data, please contact us through the information provided on our "Contact" page.

Thank you for trusting kiwi-playhouse.com. We are committed to ensuring the security and privacy of your information.

Last updated: 22.11.2024